Computer & Tech

It was recommended in previous post not to upgrade to 2.2.1 iPhone firmware.  After a few days, many people experienced iTunes crashing after this upgrade.  Apple issued the following statement to some of the affected customers:

Dear Customer,

Recently, we uncovered an issue which was causing iTunes to unexpectedly quit when synced with an iPod or an iPhone. This issue impacted a small number of users, and we have identified your account as potentially being affected.

If you have experienced this issue, please follow these steps in order to sync your iPod or iPhone with iTunes:

1. Launch iTunes

2. Select “Deauthorize Computer” from the Store menu

3. Enter your iTunes Store Account ID and Password, then click the Deauthorize button

4. Next, choose “Authorize Computer” from the Store menu

5. Enter your iTunes Store Account ID and Password, then click the Authorize button

Once you have successfully deauthorized and reauthorized your computer, you should be able to sync your iPod or iPhone to iTunes.

I sincerely apologize for any inconvenience that you may have experienced as a result of this issue.

Thank you for being an iTunes Store customer.

iTunes Store Team

Source: Netmark

This entry was posted on Friday, February 6th, 2009 at 6:38 pm and is filed under 8. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.